💼 Business English
A complete, self-paced course in professional communication. Twelve practical lessons take you through the core skills of the modern workplace — emails and messaging, phone and video calls, meetings, networking, presentations, negotiations, business writing, and job interviews — with the exact language, phrases, and etiquette you need to sound polished and get results.
📚 About This Course
This is a skills-and-language course built around real workplace situations, not grammar theory. Every lesson gives you ready-to-use phrases, model emails and dialogues, and clear etiquette — so you can walk into a meeting, write to a client, or handle a negotiation with confidence. Throughout, we pay attention to register, tone, and cross-cultural awareness, because in business how you communicate is as important as what you say.
It's designed for the international, multicultural workplace, whether you work remotely or in an office, in a large corporation or a small team.
What You'll Master
- Professional register and tone — sounding courteous, confident, and appropriately formal
- Clear, effective emails and instant messages
- Telephoning and virtual-meeting language and etiquette
- Participating in and chairing meetings; small talk and networking
- Diplomatic, assertive communication — feedback, disagreement, and saying no
- Presentations, negotiations, and persuasive pitching
- Reports and proposals; CVs, cover letters, and job interviews
Who This Course Is For
- Professionals using English at work who want to communicate more effectively
- Job seekers preparing CVs, cover letters, and interviews in English
- Students and graduates entering an international workplace
- Teachers and trainers looking for a ready-made Business English syllabus
💡 A practical, phrase-rich course
Each lesson is packed with usable language: phrase banks, model emails and conversations, and realistic role-plays. The best way to learn it is to use it — try the phrases in your real work the same week, and adapt the models to your own situations.
📖 The 12 Lessons
Work through the lessons in order, or jump to the skill you need most right now.
Module 1 · Professional Communication Foundations
Register and tone, plus the everyday channels: email, messaging, and calls.
Module 2 · Meetings & Interpersonal Skills
Working with people: meetings, networking, and diplomatic communication.
Module 3 · Presenting, Negotiating & Persuading
High-stakes communication: presentations, negotiations, and pitching.
Module 4 · Business Writing & Career
Formal documents, your career materials, and a final integrated project.
🎚️ Who It's For & What You Need
Business English is a professional-skills track, not a graded language level. It teaches you to apply your English to the workplace. You'll get the most from it at roughly B1 (intermediate) and above — enough general English to build on, which this course channels into professional situations.
| Your English level | How this course helps |
|---|---|
| Around B1 (intermediate) | Gives you reliable phrases and structures for common work situations — a big confidence boost |
| B2–C1 (upper-intermediate to advanced) | Sharpens tone, diplomacy, and persuasion; polishes writing and presentations |
| Below B1 | Build your foundation first — then return here |
New to English or still building the basics? Work through the graded CEFR courses (A1 → C2) on the ESL Hub first, then come back to channel that English into professional communication.
🧭 How to Study This Course
- Learn the phrases actively. Don't just read the phrase banks — say them aloud and write your own versions.
- Use it at work this week. Apply each lesson's language to a real email, call, or meeting straight away — that's where it sticks.
- Do the role-plays and tasks. Every lesson ends with a realistic task; practice speaking and writing, don't just study.
- Adapt the models. Turn the model emails, pitches, and answers into templates for your own role and industry.
- Mind register, tone, and culture. The how matters as much as the what — reread Lesson 1.1 whenever a message feels off.
🧠 A word before you begin
Great business communicators aren't born — they've simply learned a toolkit of phrases, structures, and habits, and practiced them until they're automatic. Every polished email and confident meeting contribution you admire can be broken down and learned, exactly as we'll do here. Put the language to work, and watch your professional confidence grow. 🌱